A company’s outsourcing/revenue ratio is a key indicator of its profitability. Chief information officers need to understand how outsourcing may change their view of information resources, Paul A. Strassmann argues

Outsourcing is often contrasted with attributes such as self-sufficiency, the ability to control and the capacity to manage, it is often labelled as a politically incorrect act, especially when it involves passing on work to lower-wage countries.

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